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Please submit your IT Help requests by logging in to our Service Now portal with your SLAC computer account.
The advantages of submitting your request via our Service Now portal are:
- contact information is automatically filled in for you
- allows you to look up, review, and update your current active help requests
- review entire history of help requests
- access SLAC's IT knowledge base articles
If you don't have a SLAC computer account, you can call us at SLAC x4357 (HELP) or Offsite (650) 926-4357.
HOURS OF OPERATION
Monday - Friday
7am - 6pm (phone and walkup support)
Saturday - Sunday
8am - 5pm (phone support)
HELP DESK LOCATION
The Help Desk is located on the SLAC campus.
